Effective Date: April 01, 2024
Welcome to HSUX Solutions LLP. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By accessing our website or engaging our services, you agree to comply with these Terms. If you do not agree with any part of these Terms, please refrain from using our website or services.
1. About Us
HSUX Solutions LLP provides professional digital services including:
- UI/UX Design
- Website Design & Development
- Mobile App Design & Development
- Custom Software Development
- Branding & Graphic Design
- Digital Marketing
- Search Engine Optimization (SEO)
- Product Design Consulting
- Website Maintenance & Technical Support
2. Acceptance of Terms
By using our website or purchasing our services, you confirm that:
- You are at least 18 years of age or have legal authority to enter into an agreement.
- All information you provide is accurate and complete.
- You agree to comply with all applicable laws and regulations.
3. Services
The scope, timeline, pricing, and deliverables for each project will be defined in a separate proposal, quotation, contract, or statement of work agreed upon between HSUX Solutions LLP and the client.
Any additional work requested outside the agreed scope may require additional charges and revised timelines.
4. Payments
Clients agree to make payments according to the agreed payment schedule.
Unless otherwise specified:
- Advance payments may be required before work begins.
- Final deliverables may be released after full payment is received.
- Delayed payments may result in suspension of work or project delivery.
- All applicable taxes are the responsibility of the client unless stated otherwise.
5. Intellectual Property
Unless otherwise agreed in writing:
- HSUX Solutions LLP retains ownership of all pre-existing intellectual property, tools, frameworks, templates, and reusable components.
- Upon full payment, the client receives ownership or usage rights to the final approved deliverables as specified in the project agreement.
- Clients may not reproduce, resell, or redistribute our proprietary materials without written permission.
6. Client Responsibilities
Clients agree to:
- Provide accurate project requirements.
- Supply necessary content, images, and approvals in a timely manner.
- Review deliverables and provide feedback within agreed timelines.
- Maintain confidentiality of any login credentials provided during the project.
Project delays caused by the client may impact delivery schedules.
7. Third-Party Services
Our services may integrate with third-party platforms, hosting providers, APIs, payment gateways, or software tools.
HSUX Solutions LLP is not responsible for:
- Downtime of third-party services
- Changes made by third-party providers
- Additional fees charged by third-party platforms
- Security or privacy practices of external websites
8. Website Usage
You agree not to:
- Use the website for unlawful purposes.
- Attempt unauthorized access to our systems.
- Upload malicious software or harmful content.
- Copy or reproduce website content without written permission.
- Interfere with website functionality or security.
9. Limitation of Liability
To the maximum extent permitted by law, HSUX Solutions LLP shall not be liable for:
- Indirect or consequential damages
- Loss of business or profits
- Data loss
- Service interruptions caused by third parties
- Delays beyond our reasonable control
Our total liability shall not exceed the amount paid by the client for the specific service giving rise to the claim.
10. Warranty Disclaimer
Services are provided on an “as available” and “as is” basis unless expressly agreed otherwise in writing.
While we strive to deliver high-quality solutions, we do not guarantee:
- Continuous website availability
- Error-free software
- Specific business outcomes
- Search engine rankings
- Compatibility with future third-party updates
11. Refund Policy
Customer satisfaction is important to us. Due to the customized nature of our services, refunds are subject to the following conditions:
- Advance payments are generally non-refundable once project work has commenced.
- If a project is cancelled before work begins, a refund may be considered after deducting applicable administrative or processing charges.
- Refund requests will be reviewed on a case-by-case basis.
- No refunds will be issued for completed milestones, delivered work, consulting sessions, or digital deliverables that have already been accepted by the client.
- Any approved refund will be processed using the original payment method where possible.
12. Cancellation Policy
Clients may request cancellation of services by providing written notice.
The following conditions apply:
- Cancellation before project commencement may qualify for a partial refund as described in the Refund Policy.
- Cancellation after work has started may require payment for work completed up to the cancellation date.
- Ongoing maintenance, support, or subscription-based services may be cancelled according to the terms specified in the applicable service agreement.
- HSUX Solutions LLP reserves the right to terminate services if a client breaches these Terms, fails to make payments, or engages in unlawful or abusive conduct.
13. Privacy
Your use of our website is also governed by our Privacy Policy. By using our services, you consent to the collection and use of information in accordance with that policy.
14. Changes to These Terms
HSUX Solutions LLP reserves the right to update or modify these Terms at any time. Updated versions will be posted on this page with a revised Effective Date. Continued use of our website or services after such updates constitutes acceptance of the revised Terms.
15. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Ahmedabad, Gujarat, India.
16. Contact Us
If you have any questions regarding these Terms of Service, please contact us:
HSUX Solutions LLP
Email: contact@hsuxsolutions.com
Phone / WhatsApp: +91 70168 47374
We are committed to responding to your inquiries in a timely and professional manner.
